myInova is a quick and easy way to access to your insurance account online – at a time that is convenient for you 24/7!

You can also submit a question by selecting from the list of choices below:

If your inquiry is not urgent, we highly recommend you use this method over the phone lines as the response times can be longer than expected.

Requests coming through myInova will usually be completed within 2-4 business days, depending on the nature of the change to your policy. You will receive a confirmation email for the requested changes, which make the changes official.

Registering for myInova is quick and takes just a few minutes; all you need is your email address and policy number! You can use the same log in for multiple cars and home policies.

Once you’ve signed in to myInova, the information you will see there is your personalized account info with all your policies. You can :

• view your billing information such as balance;
• view your payment date/schedule;
• download and print liability slips;
• consult your policy coverage;
• display your effective and expiry dates;
• see the subject of insurance;
• show View insured drivers.

You can use myInova to make a request for a variety of changes to your insurance policy<, whether it be car or home! Things like adding/removing a vehicle or driver, and changing your address become as simple as a few clicks using myInova!

If you cannot find the category of the request you are looking for from the list within myInova, simply select ‘other’ and a text box will open for you to indicate the change you would like to make.

You can request a change of address through myInova – all you need handy is your new address, postal code, and the date you are moving in. Please note a change of address may impact the premium of your car and home policies.

Yes, changing your address can impact the price of your car insurance policy – your postal code, commuting distance, and the details of the new address are all considered when determining premium.

Simply select ‘Make A Change’ and then select ‘Change my Address’

You can request to update your commuting distance through myInova by selecting “Make A Change” and then “Other”.

With myInova, you can quickly and easily request an update to the vehicle you are insuring on your policy. Simply select ‘Make A Change’ and then select ‘Replace a Vehicle’. Make sure to have these important details of the new vehicle handy!

Simply select ‘Make A Change’ and then select ‘Add a Driver’.

Using myInova is an efficient way to add a driver to your car insurance policy – just make sure to have handy the important details like driver’s license number, licensing dates, and personal details for the new driver to make your request that much faster!

It is always best to advise us of any improvements or updates you have completed to your home, so your information remains up to date. You can choose ‘Change Coverage’ from the list of categories and a text box will appear for you to indicate what you’ve updated.

Requests coming through myInova will usually be completed within 2-4 business days, depending on the nature of the change to your policy. You will receive a confirmation email for the requested changes, which make the changes official.