Claims
As your broker, we are here to assist you
The insurance company you must contact is on your insurance policy.
Insurance company | Phone number | Car Insurance | Home Insurance |
---|---|---|---|
Aviva Scottish & York / Aviva Traders | 1-866-692-8482 | aviva.ca | aviva.ca |
Economical / Definity | 1-800-607-2424 | economical.com | economical.com |
Intact Assurances / Intact Insurance | 1-866-464-2424 | intact.ca | intact.ca |
Pembridge / PAFCO | 1-800-387-0462 | pembridge.com | pembridge.com |
Travellers / Dominion | 1-800-268-5371 | travelerscanada.ca | travelerscanada.ca |
Zenith / Northbridge | 1-888-709-3960 | westernclaims@nbfc.com | westernclaims@nbfc.com |
What to expect:
As your broker, we are here to support you through the claims process.
Reporting the claim
You will be asked to provide
information about what happened
Claims Investigation
Once a claim is reported, the adjuster investigates to determine what may be covered by the insurance policy and identifies liable parties and or witnesses.
Review of your policy
A review of your policy to confirm what coverage is available and any limits that may apply.
Amount of damage
An evaluation of the extent of damage or loss is evaluated using the appropriate appraisers, engineers or contractors. Depending on the size and nature of your claim it may be handled over the phone or in person.
Repairs and or payment is arranged.
Frequently Asked Questions
Is there a penalty when I cancel my home insurance policy?
I’m going away on vacation for a week or two – is there anything that I should do for my home insurance?
What can I do to lower my home insurance rates?
What is Personal Liability coverage (home insurance) and why do I need it?